counseling requests are immediately fulfilled by KGA Counselors
placement with a mental health solution
of users choose to switch between digital and live support
of users need more than one solution at a time... and get them
for access to an available counselor within the individual's health plan
greater engagement than conventional EAPs
Immediate Clinical Help, One Click or Call Away
Time or place should never be a barrier to getting expert mental health support. That’s why KGA‘s clinically proven blended mental health solutions offer 24/7 immediate access to licensed therapists, expert coaches, peer group support, self-screenings and other readily available tools.
With seamless integration of digital and live support, employees can access mental health care and work-life support on their own terms. Support is available from a licensed KGA counselor or Work-Life Specialist in the moment, through a self-scheduled appointment, or via a vetted resource from within a individual’s health plan.
Greater Access and a Truly Personal Approach
Every KGA moment is highly personalized, from intake to counseling to finding the most appropriate in-network provider and making a vetted referral. What’s more, we provide a wide range of access options, including telephonic, video, texting and face-to-face. Whether virtual counseling, self-help apps or in-person sessions, we follow up with each employee to monitor outcomes and ensure satisfaction.

The Highest Quality Clinicians in a Closely Managed Network
Our national network of doctoral and masters’ level licensed counselors offers a wide range of counseling modalities and evidence-based therapies, including CBT, DBT, EMDR, Exposure Therapy and IFS. Every clinician undergoes a rigorous affiliation process, bi-annual re-credentialing and ongoing performance evaluations. As a result, we have the most accessible network of highly-qualified licensed counselors while employees get exactly what they need, when they need it.
MindTide, KGA’s dCBT Proprietary App
This app gives users the ability to care for their mental well-being at their own pace. MindTide offers a variety of brief, easy-to-use exercises, courses, and audio tools. It is integrated into our support ecosystem, allowing users to move between the self-directed app and support from a KGA counselor whenever they choose. Users claim 20% decrease in stress and anxiety levels after two weeks.
“The services provided by KGA went beyond my expectations. Laura (KGA Counselor) is a "SHERO." The person you want to talk to when you don't know what to do or who you can trust to believe and understand your circumstances. I am grateful for Laura.”
Employee
Syndax Pharmaceuticals