A crisis is an unexpected problem that can disrupt the stability of a team or an entire organization. Responding quickly and appropriately makes a tremendous difference in regaining a sense of normalcy and affirming the integrity of leadership.
KGA brings expertise, compassion and urgency to critical workplace situations, whether they impact individuals, teams or the entire organization. With our guidance, leaders, managers and employees can more effectively manage and rebound from crises through:
- Situation assessment to identify critical issues, next steps and potential risks to individuals and the organization
- Leadership planning to assess priorities and ensure that communication to senior management and employees is well-crafted, timely and reassuring
- Manager support and guidance to equip managers with the ability to assist individuals and groups before, during and after a traumatic event
- Individual and group support to immediately respond to events by offering team grief and trauma counseling, around-the-clock telephone counseling, and supportive resources for employees and family members