Delivering Local Support on a Global Scale
In addition to delivering support throughout the US and Canada, KGA coordinates with ICAS which provides culturally sensitive global employee assistance. These multinational services mirror our domestic capabilities, as well as our service philosophy. Services are delivered via a high-touch, in-country model to assure cultural alignment, enduring reliability and outstanding user satisfaction.
Global employees are supported by a network of in-country counselors who are native in each region’s language and culture, and have firsthand knowledge of national resources and healthcare systems. Best of all, organizations are assured of full transparency regarding all activities, engagement and issues through concise, monthly online reports.