Diversity becomes even more complex when we consider the impact of different age groups working together. For the first time ever, we have four distinct generations in the workplace simultaneously - Veterans, Baby Boomers, Gen X and Gen Y -adding "age" to the challenges and possibilities of workplace diversity. Managers must gain new skills to manage effectively in this challenging environment.

• Gen X and Gen Y together comprise a majority of theAmerican workforce.
• Gen Y is the fastest growing generational group.
• Baby Boomers are re-inventing retirement and returning to the workforce.
• There are more workers over the age of 75 than ever before.

• Silents or Traditionalists (born before 1945)
• Baby Boomers (born 1946-1964)
• Generation X (born 1965-1977)
• Generation Y or Millennials (born 1978 or later)

The goals of this training are to help organizations capitalize on generational strengths, provide leadership in the multigenerational workplace, and understand the why¹s and how¹s of retaining each of the four generations in the workplace.

The objectives of this program are for managers to:

• Become aware of the differences that may be present in the generational groups.
• Identify the traits, perspectives, expectations, communication styles, career goals, and values of each generation.
• Assess the possibilities for conflict and creativity of a multi-generational workforce.)
• Learn practical ways to lead and manage the multi-generational workforce.

• Review the generational mix ­motivators and approaches for each group.
• A look at hidden bias- identify and rectify.
• Consider the role of managers in unifying work groups.
• Identify best practices for the multi-generational manager.

For more information please call KGA at 508.879.2093 or email info@kgreer.com

Print a copy of "Managing Generational Differences" in PDF format.