Communication skills are critical to your success both on and off the job, but most of us don't always communicate effectively. Communicating effectively isn't just speaking well. Research has shown that 45% to 80% of our daily communication consists of listening. Only 10% of a message is communicated verbally with 35% attributed to tone and 55% being expressed through nonverbal clues.

Join us for an interactive discussion about:

• Communication basics
• Overcoming the barriers to effective listening
• Effective communication techniques