Harassment incidents cost companies millions of dollars each year. Lost productivity, turnover, poor morale, and legal fees account for some of this expense. The psychological impact of such incidents often causes declining job performance. Most situations can be avoided through a good policy, complaint procedure and preventive training.

Harassment coaching is an alternative to training, designed for members of the business community who have been accused of harassment or discrimination. The goal of the program is to prevent incidents from reoccurring and to help the program participant get back a level of comfort at work.

• Discussion of complaint or event
• Briefing on legal issues related to harassment and discrimination
• A working definition of harassment
• Examples of inappropriate/appropriate behavior in the workplace
• Harassment legislation
• Company policy
• The role of the manager during harassment incidents
• The role of Human Resources in the harassment incident
• Discussion of written and video case examples

Coaching for Sensitivity Awareness is a results-oriented coaching program designed to produce behavior change in a valued member of the organization. Each 15 hour coaching program is customized to meet the needs of the client. The following description includes typical activities that take place during the program. The curriculum may emphasize issues surrounding harassment, discrimination and basic leadership concepts.

The following is the breakdown of the program:

Step 1: Data Collection from the Organization to include organizational culture and background information of the incident that has led to the need for coaching. (2.5 Hours)

Step 2: Client Initial Meeting (1.5 Hours)
This session is 1.5 hours with the prospective client establishes the commitment of both parties to the project, and the boundaries of confidentiality.

Step 3: Phase 1 of Coaching (2 Hours)
Personal Data Gathering from Client regarding current relationships, significant life events, aspirations, job history, and perceptions and issues dealing with the incidents that led up to this coaching situation.

Step 4: Phase 2 of Coaching "Sexual Harassment from A-Z" (2 Hours)
Encompasses the Law, Company Policy, Types of Harassment, Gray Areas, Guidelines for identifying, Manager Responsibilities, Victims of Sexual Harassment (profile, clues to identify possible victims, why victims don't speak up etc.), The Cost of Sexual Harassment, Preventing and Eliminating Sexual Harassment in the workplace.

The last half hour will be case studies/hypotheticals.

Step 5: Phase 3 of Coaching "Diversity from A-Z" (2 Hours)
Definition and Conceptualization, Discrimination Policy, The Dynamics of Inclusion and Difference, The Business Case for Diversity, The Company Harassment Policy, Systemic/Institutional Discrimination, The Competencies of Being an Inclusionary Leader.

The last half hour will be case studies/hypotheticals

Step 6: Phase 4 of Coaching "Review and Action Planning" (2 Hours)
Overview of the Training
Look Back at the Incidents prompting training
Put together a plan on how to be an Inclusionary Leader

Step 7: Follow-up with Company (1 Hour) Meeting with the referring client to discuss the client's participation and my prognosis for the client's success. No specifics of our counseling sessions will be shared without the permission of the client.

Step 8: A thirty day follow-up meeting with the client (1 Hour)

Step 9: A six month follow-up meeting with the client (1 Hour)
Ongoing support from the coach is provided to the individual and the company for the duration of this program at no charge.

For more information please call KGA at 508.879.2093 or email info@kgreer.com

Print a copy of "Sensitivity Awareness Coaching For Managers" in PDF format.

Print a copy of "Sensitivity Awareness Coaching For Individuals" in PDF format.