- I was given prompt attention.
Yes
No
Not Applicable
- The initial phone counselor was courteous/understanding
(compassionate).
Yes
No
Not Applicable
- I was helped with my questions/concerns.
Yes
No
Not Applicable
- My productivity at work has improved as a result of
using the EAP service.
Yes
No
Not Applicable
- If I hadn't used the EAP, I would have needed to take
time off from work to resolve these issues.
Yes
No
Not Applicable
PLEASE ANSWER THE FOLLOWING QUESTIONS IF APPLICABLE:
- The face-to-face counselor was courteous/understanding
(compassionate).
Yes
No
Not Applicable
- I was satisfied with the information I received.
Yes
No
Not Applicable
- I was satisfied with the referral I received
Yes
No
Not Applicable
- Comments:
- Name of Company:
- Name of Counselor: